Frequently Asked Questions

We offer a comprehensive range of ELV and security solutions including CCTV surveillance systems, biometric access control, structured cabling and IT infrastructure, intercom and public address systems, access control systems (magnetic locks, turnstiles, speed gates), fire alarm and life safety systems, and MOI-SSD compliance consulting and implementation. Every solution is tailored to your specific requirements.

Yes, we are fully licensed and MOI-SSD (Ministry of Interior — Security Systems Department) approved. All our installations comply with Qatar's security regulations and standards, ensuring your premises meet all legal requirements for security system installations.

We serve all areas of Qatar including Doha, West Bay, The Pearl, Lusail, Al Wakrah, Al Khor, Mesaieed, Industrial Area, and all other municipalities. Our team is equipped to handle projects anywhere in the country.

Absolutely. We offer comprehensive Annual Maintenance Contracts (AMC) that include preventive maintenance visits, 24/7 technical support, priority response for emergency repairs, system health checks, firmware updates, and component replacements as needed.

We partner with leading global manufacturers including Hikvision, Dahua, ZKTeco, Uniview, Bosch, Honeywell, and other trusted brands. We select the best equipment for each project based on your requirements, budget, and performance needs.

Yes, we specialize in system integration. We can combine CCTV, access control, intercom, fire alarm, and other systems into a single unified management platform, allowing you to monitor and control everything from one interface — whether on-site or remotely.

Timelines vary by project scope. A standard office CCTV installation may take 2–5 days. A comprehensive installation involving multiple systems — CCTV, access control, and structured cabling — for a mid-sized facility typically takes 1–3 weeks. Large-scale projects may take several weeks. We provide a detailed schedule during the consultation phase.

We install cameras ranging from 2MP (1080p) to 12MP (4K Ultra HD) depending on your needs. All our systems support high-quality video with options for night vision, wide dynamic range (WDR), intelligent motion detection, license plate recognition, and advanced video analytics.

Yes, all our CCTV systems come with remote viewing capability. You can access live and recorded footage from your smartphone, tablet, or computer using our secure mobile apps and web interfaces. We provide a comprehensive walkthrough during handover.

Yes, we design storage solutions based on your needs. Options include on-site NVR/DVR with multi-terabyte storage, RAID configurations for redundancy, and cloud-based backup for critical footage. We ensure retention periods meet your operational and compliance requirements.

MOI-SSD compliance requires approved equipment, certified installation, proper system design meeting MOI specifications, documentation, and inspection. We handle the entire process — from selecting MOI-approved equipment to system design, installation, testing, documentation, and liaison with authorities for certification.

Yes, we offer free, no-obligation consultations and site assessments. Our engineer will visit your premises, understand your security requirements, assess the site conditions, and provide a detailed proposal with system design, equipment list, and pricing.

We provide transparent, competitive pricing. Each project is quoted individually based on scope, equipment, and complexity. We offer both one-time installation packages and flexible AMC (Annual Maintenance Contract) options. Contact us for a free quote tailored to your needs.

All our installations come with a standard warranty covering workmanship and equipment. Extended warranty options are available. We also provide ongoing support through our AMC programs to ensure your systems remain in optimal condition long after installation.